Major Duties and Responsibilities 

Online Learning & Instructional Design 

• Coordinate the design, maintenance, and assessment of asynchronous Digital Learning Objects (DLOs), including videos, tutorials, and research guides. 
• Manages library services content management platform (Springshare), coordinates content creation and maintenance, and provides statistical reports.  
• Serves as an instructional technology resource for fellow librarians, ensuring online pedagogy meets established accessibility guidelines (ADA compliance) and higher education standards. 
• Explores emerging technologies and stays current on trends in online learning and instructional technology. 

Electronic Resource Management & Access  

• Work collaboratively with the Electronic Resources Specialist to ensure all electronic resources are active, discoverable, and accessible through all access points. 
• Manages the electronic resources management system (ERM), link resolvers, database menus, and discovery platforms. 
• Coordinates the workflow for subscriptions, trials, renewals, cancellations, and processes related invoices with collection and acquisition colleagues. 
• Manages licensing of electronic resources in collaboration with collection and acquisition colleagues. 
• Troubleshoots end-user access issues in coordination with the Electronic Resources Specialist, university IT support staff and vendors. 
• Maintains platform, publisher, collection, and title updates. 
• Work collaboratively with the Electronic Resources Specialist to manage the batch loading and maintenance of records from database vendors and collect, analyze, and manage statistics regarding resource usage (including COUNTER standards), budget, and collection data to support data-driven choices and generate analytical summaries. 
• Oversees the bibliographic control of collection materials.  

Reference, Instruction, Collection Development, and Liaison Responsibilities  

• Serves as a subject liaison to students and faculty in assigned programs, selecting collection materials to support instructional and research needs. 
• Designs, delivers, and assesses information literacy and library instruction sessions both in person and online. 
• Provides comprehensive reference and research assistance through multiple modes (in-person, phone, email, and virtual), participating in evening and weekend desk rotations as required. 
• Participates as a non-voting member on appropriate Faculty Council committees, working collaboratively with faculty under the guidelines of the Faculty Handbook to support the University’s mission and vision. 

Other Duties and Assignments 

• Collaborates on or leads various teams, task forces, and committees within Library & Learning Services, across the University, and within external library consortia. 
• Maintains an active awareness of issues facing academic libraries through continuous professional development. 
• Performs other duties as assigned.

About the Position:

Reporting to the Associate Director, the Resource Sharing and Acquisitions Librarian leads VIVA's resource sharing programs and supports the renewal and acquisitions processes for the consortium's shared resources. Working with central staff and member libraries across the Commonwealth, the position advances the resource sharing capabilities of VIVA member libraries and supports collaborative initiatives that empower Virginia's academic libraries. Through strategic analysis of statewide needs, member engagement, and cross-institutional coordination, this position ensures that VIVA's resource sharing programs are responsive to the needs of Virginia's academic library community.

Responsibilities:

Resource Sharing

• Serves as the primary VIVA support to its resource sharing community, including standing committees, task forces, working groups, and advisory bodies;
• With the Associate Director, researches, evaluates, and supports the licensing of services and subscriptions that advance resource sharing capabilities across Commonwealth institutions. Leads the evaluation and communication of the programmatic impacts of resource sharing initiatives within VIVA; and
• Takes a proactive approach to problem-solving in a distributed environment.

Product Renewals

• In consultation with the E-Resources Librarian and the Digital Publishing Librarian, manages the standard renewal and acquisitions process for shared consortial products as well as opt-in subscriptions in a variety of electronic formats by member libraries, ensuring that annual subscriptions and purchases are accurate and completed in a timely manner.

Program Initiatives

• Contributes to the broader work of VIVA initiatives and task force activities across member libraries, as appropriate, including planning and executing other VIVA-sponsored conferences and events;
• Leads the planning of VIVA's annual Interlibrary Loan Community Forum;
• Implements project management frameworks for committee and program initiatives; and
• Supports the continued development of a distributed shared collection for the Commonwealth. 

Strategic Communication

• Monitors issues, trends, and best practices in resource sharing and acquisition processes within the higher education landscape;
• Stays current with resource sharing trends and communicates relevant developments to the consortium; and
• Contributes to the broader professional dialogue on behalf of VIVA. 

Other duties as assigned 

About the Position:

The Director, Digital Technologies and Services (DTS) is responsible for the Library Services Platform (Alma/Primo) management that supports all of the university’s four libraries (including the Law Library); IT infrastructure and inventory; online applications management and development, including for library content management and discovery tools; web services; desktop support; and other special technology projects as required. This position reports to the Associate Dean, Digital Strategies and Systems. The Director leads a range of library faculty and staff on both extended projects and time-limited assignments, collaborating with stakeholders throughout the libraries to build and maintain an understanding of user needs and available technology solutions. They participate in committees, workgroups, or projects, as required, to share knowledge, develop best practices, and advance the work of the libraries and other assigned duties.

Responsibilities:

Technology Infrastructure Management and Strategy

• Provides direction for the libraries’ primary services delivery platform (Alma) as well as the public-facing discovery system (Primo), administration of authenticated access sub-systems to provide content and services to local and remote users, IT infrastructure to include onsite and remote servers, online application development, web services to include the libraries' primary website (library.gmu.edu), and desktop support for libraries staff and public users;
• Provides a leadership role in the design, planning, development, management and enhancements of the libraries’ electronic resources and web presence;
• Contributes to areas of work within the unit, as needed; and
• Collaborates and coordinates with library departments in all aspects of information technology needs. 

Technology Services Change Management

• In collaboration with the Associate Dean, Digital Strategies and Services, evaluates emergent best practices and technologies that would improve the libraries' efficiency and effectiveness in IT operations and library system management and strategically reskills and directs DTS staff to meet shifting needs and requirements. 

Supervision

• Sets clear performance goals that align with the libraries’ mission and strategic plan;
• Effectively communicates expectations to team member(s), organizes workflows to optimize productivity, and ensures clarity around roles and responsibilities;
• Drives employee engagement and development by monitoring performance, providing actionable feedback, fostering professional growth through coaching and training, and promoting a collaborative work environment; and
• Champions compliance by upholding university policies, legal standards, and ethical practices, and takes decisive action when necessary to address performance and/or behavioral issues. 

Emergency Preparedness and Digital Preservation

• Develops and maintains a strategy to prevent, mitigate, and recover from data loss due to unexpected events;
• Conducts IT risk assessment; implements systems, such as backups and remote storage, to provide proactive mitigation; and creates and maintains documentation to support operational continuity; and
• Researches best practices and approaches for IT infrastructure to support digital preservation to ensure the long-term accessibility of digital assets. 

Service and Scholarship

• Engages in university and professional service, and in research and creative work as outlined in the George Mason University Librarians’ Handbook and University Libraries Librarians' Council Bylaws. 

Other duties as assigned

• Support the research and instructional needs of faculty, students, and researchers in the sciences, engineering, and related interdisciplinary fields.
• Conduct library instruction for undergraduate and graduate level courses in partnership with faculty, including partnering with GW’s first-year University Writing Program.
• Provide research consultations and services (chat, email) across disciplines.
• Participate in collaborative collection development and relationship-building with departments and research units to understand and meet their evolving needs.
• Provide expert guidance on scientific research methods and navigating scientific literature, reproducible research workflows, datasets, and data analysis tools.
• Contribute to workshops, outreach, and programming that advance data literacy, computational fluency, and research transparency.
• Contribute to strategic initiatives or teams within GWLAI, including efforts related to scholarly communication, open access publishing, open education, research impact and visibility, and/or data literacy and computational fluency.

• Support the research and instructional needs of faculty, students, and researchers in the Social and Political Sciences, with an emphasis on international affairs, political science, public policy, economics, and related fields.
• Conduct library instruction for undergraduate and graduate level courses in partnership with faculty, including partnering with GW’s first-year University Writing Program.
• Provide research consultations and services (chat, email) across disciplines.
• Participate in collaborative collection development and relationship-building with departments and research units to understand and meet their evolving needs.
• Provide expert guidance on Social Science research methods, statistical data analysis, visualization and use, text and data mining, and/or other quantitative and qualitative research methods.
• Contribute to strategic initiatives or teams within GWLAI, including efforts related to scholarly communication, open access publishing, open education, research impact and visibility, and/or data literacy and computational fluency.

The Senior Access Services Librarian provides library service to law faculty, students, staff, alumni, and other members of the university community as well as public patrons. Reporting to the Director, the Senior Access Services Librarian assists in the Law School community’s access to the Library’s collection of materials and use of the Library’s physical space including communicating operating hours, emergency closures, and rules of use for library spaces and the collection. This position also assists with the maintenance of the Library’s integrated library system and online catalog by monitoring and reporting the needs of the Access Services Department as related to circulation, course reserves, and interlibrary loan workflows and configuration. This position coordinates the Law Library's participation in the Federal Depository Library Program, and in collaboration with the Access Services Librarian, manages resource sharing activities with the CUA University Libraries and the Washington Research Library Consortium (WRLC). The Senior Access Services Librarian will have direct supervision of one paraprofessional and one professional librarian, with indirect supervision of 20-25 part-time student employees.

Primary Responsibilities

1. Works with the Director to provide overall coordination of the Access Services Department. Continually monitors and reports department needs to the Director and oversees rollout of new workflows and policies as related to all aspects of access services, including maintenance of user accounts, loan rules and borrowing policies for the library’s physical collection, interlibrary loan and resource sharing operations, library signage, and part-time student employee procedures.
2. Hires, trains, supervises, and evaluates staff within the Access Services Department. Assists with drafting job descriptions and recommending policy changes, and sets goals, priorities, and performance measures. Monitors compliance with CUA personnel policies. Leads departmental meetings with access services staff in order to troubleshoot problems and suggest improvements.
3. Oversees the Access Services Librarian and Access Services Manager in the hiring, training, and day-to-day supervisory responsibilities of part-time student employees.
4. Works with the Director and Assistant Directors to review and implement the library’s access policy, operating hours, emergency procedures, and overall use of the library’s public spaces and collection. This includes: working with Technology Services to ensure that law library doors are programmed correctly; communicating open hours to the Department of Public Safety and Facilities; ensuring that hours and emergency closures are effectively communicated to library users via physical signage, and webpage announcements; monitoring compliance with WRLC policies and initiatives related to resource sharing, including Shared Collections Facility (SCF), Consortium Loan Service (CLS) and WRLC delivery service.
5. In collaboration with the Systems & Electronic Resources Librarian, oversees operations of all areas of the Library’s integrated library system related to circulation, course reserves, interlibrary loan and resource sharing, and user records. This includes reporting problems, and collaborating on improvements to workflows for all access services staff and proper implementation of new system enhancements.
6. Under the direction of the Law Library Director, and in collaboration with the Access Services Librarian, works on the access services portion of the library budget each fiscal year. Calculates operating hours per semester and submits cost estimates required for part-time student employees hourly pay (currently desk attendants and shelver). Assists the Law Library Director by evaluating departmental operations to identify resource gaps and recommend budget adjustments or new line items.
7. In cooperation with Research Services, develops and maintains select library research and user guides. Participates in the development or improvement of web-based services, including, but not limited to LibGuides and LibCal. Oversees maintenance of Staff LibGuides for the Access Services Department and LibCal for student space reservations. Contributes content to marketing and outreach channels including the library’s existing student and faculty newsletters, and designing library displays.
8. Serves as the Depository Library Coordinator for the Federal Depository Library Program. Assists the Director with mandatory reporting requirements, such as the biennial survey. In cooperation with the Assistant Director of Collection Services, coordinates selection, deselection and weeding of FDLP resources. Keeps up to date with FDLP policies and procedures.
9. Participates in collection development and weeding, and the implementation of information technology resources. Serves as part of the library’s selection committee by reviewing lists of forthcoming books, and suggested electronic databases, to assess their value as new acquisitions to the library’s collection.
10. Coordinates with the Office of Academic Affairs to maintain and contribute to our online exams repository. In coordination with the Assistant Director of Research Services, assists with distributing electronic exams to students using the online request system.
11. Serves as the Librarian-in-Charge and Supervisor when needed. Contributes to mentorship of the Library’s GLP (Graduate Library Preprofessional) to ensure they receive training in Access Services.
12. Participates in producing specialized reports, contributing to the Library’s annual statistics obligations, and serving on library committees. Also participates in professional organizations such as the American Association of Law Libraries, and the Law Librarians Society of the District of Columbia as a representative of the library and actively participates in the advancement and promotion of the librarian profession.

Please see the full position description:

https://staff-cua.icims.com/jobs/17417/senior-access-services-librarian/job