Jobs

Library Systems Coordinator

drupaladmin — Mon, 11 Sep 2023 17:22:31 +0000

Library Systems Coordinator drupaladmin Mon, 09/11/2023 - 13:22

Summary

The Library Systems Coordinator is responsible for maintaining a high level of engagement and development of technical expertise regarding the library systems and technology used by the University Library with particular focus on assisting with the maintenance and configuration of the Integrated Library System, and development of successful automation of workflows. Duties include optimizing workflows, monitoring and investigating enhancements, ensuring the continuity and connectivity of data between systems, promoting their full potential, and ensuring the quality and effectiveness of library software, applications, interfaces, and queries.

This position supports users of University Library systems across the entire organization from multiple departments to ensure that workflow needs are being met. The incumbent maintains a list of systems projects and requests, evaluating them for impact and ease of implementation. Additionally, the position leads quarterly testing of new Alma features and assists with or leads their implementation as appropriate.

Description

•    Assists with configuration of the University Library’s cloud-based library unified services platform. Leads or collaborates in the implementation, support, and maintenance, of applications, including but not limited to the library services platform and other systems as implemented or requested. Leads the cross-functional Alma Management Team, plans and directs testing and integration of monthly release functionality for Alma and Primo in both our production and sandbox environments. Monitors system functionality effectiveness and makes changes where needed.
•    Using knowledge of low-code/no-code platforms(such as Microsoft Power Platform/Power Automate), basic scripting, and interoperability standards creates connections between library and other University systems such as Alma/Alma Analytics, Ares, ILLiad, the Springshare suite and Microsoft Office and Microsoft Teams Leverage the potential of the systems used by the University Library, building bridges between them, maximizing automation, allowing workflows to be as seamless as possible Investigate best practices, add-ons, and application programming interfaces for cloud-based and local implementations of systems and provide support when necessary.
•    Works collaboratively with all University Library public and technical services staff to ensure systems are optimized and interoperable with the goal of providing a positive and seamless user experience from both the public and staff perspectives.
•    Initiates and encourages engagement from all users of Alma to submit proposals for improved workflows and manages those requests; complete these projects in coordination with library goals. Conduct periodic training sessions on relevant technology systems so they are conversant with computing technologies, particularly best practices in the use of Alma, Office 365, ServiceNow, etc.
•    Supervises part time graduate student and/or undergraduate employees in projects related to data entry, data cleanup, and system rearchitectures and other library systems support. Trains part-time employees in basic functions of systems as needed for work. Responsible for hiring, scheduling, onboarding, coaching, evaluation, and payroll.

Qualifications

Minimum Qualifications:

•    Bachelor's degree.
•    2-4 years of relevant experience.
•    Experience using the Alma library management system.
•    Experience facilitating application integrations; a working knowledge of system interoperability tools such as APIs.
•    Demonstrated ability to learn new technologies.
•    Ability to troubleshoot and resolve application-related technical problems.
•    Ability to recommend and support decisions on process and workflow changes.
•    Demonstrated ability to effectively communicate technical information in a clear and understandable manner to diverse audiences.
•    Demonstrated high customer service, diplomacy, and professionalism.
•    Excellent interpersonal skills that reflect a commitment to inclusion and the ability to develop strong working relationships with a dynamic and diverse community.
•    Ability to communicate effectively (both verbally and in writing).
•    Ability to participate in planning and implementing of short and long-term goals.
•    Experience managing successful short-term projects in a collaborative team environment.

Preferred Qualifications:

•    Master's degree or equivalent.
•    4-6 years of relevant experience.
•    Experience configuring the Alma Management system including the management and editing of code-tables and advanced settings.
•    Experience using low code and no code platforms such as Microsoft Power Automate, AirTable, or Google AppSheet.
•    Experience with Primo VE.
•    Experience working within Alma’s Network Zone architecture.
•    Experience in library consortia.
•    Experience with scripting languages (e.g., Python, JavaScript).
•    An understanding of bibliographic and metadata tools (e.g., MARC records, BIBFRAME, Dublin Core, EAD, OpenURL, OAI-PMH, SWORD, link resolvers, knowledge bases.)
•    Experience with open-source software and applications.
•    Additional Eligibility Qualifications
•    The successful completion of a background check.

About

AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options.

Cataloging Librarian

drupaladmin — Mon, 28 Aug 2023 14:19:58 +0000

Cataloging Librarian drupaladmin Mon, 08/28/2023 - 10:19

Summary

The Jacob Burns Law Library at the George Washington University Law School is accepting applications for a cataloging librarian position to begin as early as October 15, 2023. As a member of the library’s collaborative Resource Management Services team, the individual in this position provides bibliographic metadata for resources in the library collection to facilitate their discovery in support of the study and research needs of the GW Law community. The full position description is posted at https://www.gwu.jobs/postings/104185 .

Applicants must have a graduate degree in library or information science (e.g., MLS) from an ALA-accredited institution or completion of degree requirements by the time of appointment; and have a reading knowledge of one or more non-English, European languages.

To apply, please complete an online application, available at https://www.gwu.jobs/postings/104185 , to include uploading a resume and cover letter and providing contact information for three professional references. Review of applications will begin October 2, 2023, and continue until the position is filled. Only complete applications will be considered.

Employment offers are contingent on the satisfactory outcome of a standard background screening.

The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

Resource Sharing Technician

drupaladmin — Tue, 22 Aug 2023 20:32:02 +0000

Resource Sharing Technician drupaladmin Tue, 08/22/2023 - 16:32

Summary

The Resource Sharing Technician, Day is responsible for resource sharing including borrowing, lending and document delivery by Interlibrary Loan (ILL) and Washington Research Library Consortium’s (WRLC) Consortium Loan Services (CLS). The technician also trains Resource Sharing part-time staff. The incumbent is also responsible for patron education and outreach pertaining to resource sharing and collection of statistical data on resource sharing activity. Supervises student workers in the absence of the day and evening circulation supervisors.

Description

Manages activities related to resource sharing: coordinates and processes lending, borrowing and document delivery using ILLiad and CLS; regularly reviews and implements policies and procedures for resource sharing; communicates with CLS coordinators in WRLC, interlibrary loan coordinators outside WRLC and members of the CUA community regarding resource sharing; serves on appropriate library, university and WRLC committees.
Assists with opening and closing of the stacks and the library as needed. Able to work flexible schedule. Some weekend hours included.
Trains and reviews the quality and quantity of work performed by part-time resource sharing staff.
Assists with stacks management, circulation, reserves and other Access Services duties, as needed.
Collects resource sharing statistical data and incorporates the data into monthly and annual reports.
Supervises student workers when day + evening circulation supervisors are not present.
Provides backup support for Circulation, Welcome desk, and other areas as needed.

Qualifications

One (1) year library or customer service experience with a Bachelor’s Degree OR One (1) to (2) years related library experience with an Associate’s degree.

General knowledge of resource sharing systems. Knowledge of library functions and organization. Knowledge of Library of Congress classification system. Excellent online searching skills.

Metadata and Cataloging Management Librarian

drupaladmin — Tue, 08 Aug 2023 15:58:31 +0000

Metadata and Cataloging Management Librarian drupaladmin Tue, 08/08/2023 - 11:58

Summary

Metadata and Cataloging Management Librarian provides leadership, management, and technical expertise for receiving, metadata, cataloging, and their workflow management for library resources. The position leads the Metadata Management Unit, which is responsible for metadata creation and maintenance for library collections across multiple platforms, serials maintenance, and physical resources workflows. The incumbent monitors trends in cataloging, metadata, and other relevant vendor communities such as BIBFRAME and Linked Data, and cultivates a forward-thinking approach to cataloging and metadata practices. This position supervises at least four FTE who provide support in fulfilling the responsibilities of the unit.

Description

Leads the library’s Metadata Management Unit. Provides leadership, management, and technical expertise to plan and oversee regular unit work and special projects. Hires, trains, and onboards unit staff and carries out ongoing performance evaluation, including ongoing professional development for staff. Contributes to strategic and annual planning goals for the unit, department, and library. Creates and maintains unit workflow documentation and statistics. Supervises at least four full-time staff positions.
Provides expertise for ensuring high quality metadata in library systems. Oversees workflow management for physical materials and seeks ongoing system improvements to create efficiencies in managing physical resources. Creates and maintains import and integration profiles in the Library Services Platform. Collaborates with Access Services and other departments to plan for and carry out special projects as needed. Serves as a standing member of the library’s Alma and Primo administrative teams as the relevant cataloging subject expert. Serves as the American University representative to the WRLC Metadata Committee.
Collaborates with the Metadata Coordinator, Archivist for Special Collections and Digital Initiatives, and others as needed to plan for and carry out bibliographic description and metadata for archives, special collections, and digitized resources. Evaluates staff work to ensure metadata and cataloging performed meet agreed upon standards. Collaborates with Scholarly Communication Librarian, Metadata Coordinator, and others as needed to establish metadata input guidelines for metadata work in the institutional repository.
Other duties as assigned.

Qualifications

Required Education and Experience

Master's degree
Master’s degree in Library and Information Science or equivalent from an ALA-accredited institution.
4-6 years of progressively responsible experience in an academic library. In-depth knowledge of best practices, issues, technologies, and trends in academic libraries in areas of cataloging, metadata, and workflow management.
Minimum of three years’ experience supervising full-time personnel.
Experience with library management systems and enterprise platforms such as Alma, Primo, OCLC Collection Manager, WorldCat and Connexion.
Demonstrated experience with original cataloging, subject analysis, classification, and authority control, in addition to standards including but not limited to MARC21, RDA, LCSH, LC Classification, MarcEdit.
Ability to develop policies and best practices in line with national and local standards.
Demonstrated ability to manage projects, develop and manage workflows, and create and maintain documentation.

Preferred Education and Experience

Master's Degree
Experience with acquisitions receiving, knowledgebases, and serials management.
Knowledge of emerging trends including BIBFRAME and Linked Data.
Knowledge of non-MARC metadata standards.
Knowledge of PCC standards and practices.
Experience with institutional repositories and digital archives.

About

Get to Know American University

At American University we value open and honest inquiry, servant leadership, and the affirmation of the human dignity of all. We envision a thriving AU community where individuals of all identities and experiences are understood, appreciated, and fully included, and where equitable treatment, opportunities, and outcomes prevail.

Our diverse community of students, faculty, and staff represent every state and more than 150 countries. Our internationally recognized faculty are today's thought leaders in the areas of public policy, law, the arts, communications, international development, and more. Our staff are innovative, service-oriented, and dedicated to moving the university towards achieving its strategic goals. We are committed to an excellent experience for all of our students, faculty and staff and share a passion for creating change through our knowledge and our work.

Learn more about American University by clicking here.

About the Department/Unit

The University Library's role in sharing information as widely as possible is central to American University's culture of diversity, equity, and inclusion - and at the heart of what we do. Our team is constantly learning and growing in order to meet the ever changing landscape of library services. This position leads, the Metadata Management Unit, which is responsible for metadata creation and maintenance for library collections across multiple platforms.

Benefits

Other Details

Hiring offers for this position are contingent on successful completion of a background check.
Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.
Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Current American University Employees

If you are a current employee at American University, please log into AsuccessfulU through the myAU portal. Once in AsuccessfulU, please select the Careers tile which will take you to our internal career page.

Contact Us

For more information or assistance with the American University careers site, email theworkline@american.edu.

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

Nearest Major Market: Washington DC

Head of Legal Technology & Instructional Services

drupaladmin — Mon, 24 Jul 2023 19:40:05 +0000

Head of Legal Technology & Instructional Services drupaladmin Mon, 07/24/2023 - 15:40

Summary

The George Washington University Law Library seeks a qualified librarian for its Head of Legal Technology & Instructional Services position to begin as early as September 15, 2023. As a member of the library’s dynamic, collaborative Instructional Technology Services team, the librarian in this position has primary oversight for the Office of Legal Technology & Instructional Services. This position leads the development and delivery of services supporting the integration of library resources into the curriculum, the curation and use of the library’s growing electronic resources collection, the use of scholarly communication technologies and services, and the undertaking of digital initiatives. As the subject specialist for legal pedagogy and technology competency, this position works to improve student success by embedding the library in online teaching and learning spaces, integrating librarians into the face-to-face curriculum, and supporting faculty adoption of technologies to achieve learning outcomes.

Description

Essential duties and responsibilities: Oversees, coordinates, and/or performs activities of the Office of Legal Technology & Instructional Services, which includes coordination of workflow, training and evaluation of staff, and oversight of personnel issues.

Instructional Services:

Serves as subject matter expert for law pedagogy, legal technology, and related topics; creates an overall strategic vision to improve the student experience through the integration of technology into the curriculum, integrates Law Library services and instructional programs into Law School initiatives with a focus on legal practice technologies
Oversees the integration of library resources and academic technologies including technology competencies into the curriculum and learning spaces; participates in identifying, implementing, and supporting technology-driven solutions and strategies to enhance the Law School’s teaching and learning experience; stays abreast of technology-focused learning trends and best practices in law schools including technology-related pedagogy as well as technologies used in law practice; develops library-focused reusable learning objects and modules for course site development; partners with Law School faculty and programs on the adoption of tools and techniques to improve teaching and learning; supports faculty with the adoption and integration of instructional technologies to achieve pedagogical outcomes
Develops and delivers programming on technology competencies, the use of existing and emerging legal technologies, and provides guidance on building technology competencies
Serves as liaison for Bloomberg Law, Lexis, and Westlaw online research services account managers and student representatives, coordinates their activities at the law school, performs password management for these research systems and communicates developments regarding these services with library colleagues and law school offices

Scholarly Communications:

Coordinates department activities to identify, develop, and promote strategic scholarly communication services and programs; provides outreach, education, and training; identifies and implements best practices in documenting and strengthening access to the Law School’s intellectual output; provides vision and expertise on scholarly visibility and impact and online identity management; oversight of the online repository process for Law School scholarship and archives including data entry; supports staff, student, and faculty posting to content management systems such as CampusPress and open-access scholarship-sharing networks (SSRN) and digital commons (BePress)
Oversees library’s digital initiatives such as digital content creation, online exhibits, and web publishing; oversees content sharing via the library website, LibGuides, and the law school portal; ensures search engine optimization, accessibility and security compliance for all library managed online platforms
Coordinates department efforts to identify, implement, and support web-based and digital marketing strategies and services; provides guidance to faculty, staff and students on using content management systems managed by the library such as Drupal, Springshare, CampusPress, social media, and digital signage; provides guidance on system functionalities and use of graphics and formatting; performs content editing

Electronic Resources:

Provides vision and expertise to develop and maintain the electronic resource collection; leads interdepartmental library efforts to select, implement, maintain, and provide access to electronic resources, including collaboration with Burns Law Library colleagues, GWU campus libraries, and electronic resource vendors
Leads review of electronic resource licenses, manages license compliance issues, and evaluates resource usage-based feedback, web analytics, and vendor-supplied statistics
Oversees department efforts to create user awareness of the electronic collection, manage authentication for access to electronic resources, and improve end-user support services; coordinates gathering, analyzing, and formatting of usage data from the proxy server and vendor/publisher-supplied data for library reporting and decision-making

Other:

Monitors the Library’s ticketing systems and responds to user inquiries
Drafts and implements procedures and practices
Creates and contributes to research guides, bibliographies, instructional recordings, and other finding aids and publications
Participates in reference and research services, including reference desk duties and the faculty liaison program
Participates on library, university, and consortia committees
Performs other duties as assigned

Qualifications

Minimum Qualifications:

Graduate degree in library or information science (e.g., MLS) from an ALA-accredited institution or completion of degree requirements by the time of appointment
JD, LLB, or LLM from an ABA-accredited institution or completion of degree requirements by the time of appointment, and
Minimum of three years of post-graduate degree experience working in law libraries, including a demonstrable history of supervisory duties or potential for rapid growth into supervisory duties

Preferred Qualifications:

Knowledge and understanding of trends and best practices relevant to legal education and legal technology competencies
Knowledge of pedagogical trends employed by law schools, learning management technologies, digital objects, and digital content creation
Demonstrated knowledge of instructional design theory
Experience with scholarship repositories, scholarly impact metrics, content management systems, desktop publishing software, search engine optimization and web analytics tools, and knowledge of online publishing standards
Experience with web design and proficiency with web authoring software, including experience with emerging technologies and use of browser plug-ins and applications
Experience with SaaS; online product technology/setup, including proxy server functionality and authentication protocol; web browser and operating system configuration; web design (HTML, CSS, Javascript); and content management system administration
Experience with Ex Libris Alma electronic resource management and AlmaAnalytics
Demonstrated basic or general knowledge and understanding of trends relevant to any of the areas of the department
Demonstrated ability to promote teamwork and collaboration with the goal of fostering an efficient and positive service role for the library; to form a strong rapport with colleagues, law faculty, and law students
Experience in providing general legal reference assistance
Reference experience in a law library environment
Demonstrated superior customer service skills
Writing skills and oral communication skills that demonstrate the ability to convey information clearly and accurately with customers, colleagues, and supervisors
Demonstrated organizational and time management skills
Demonstrated attentiveness to detail
Demonstrated ability to work well independently and as part of a team

About

Established in 1865, the George Washington University Law School is the oldest law school in the nation’s capital. The Law School is accredited by the American Bar Association and is a charter member of the Association of American Law Schools. GW Law is an urban campus located in downtown DC’s Foggy Bottom neighborhood, near to a vibrant mix of museums, restaurants, government and international organizations, the White House, and more. Additional information about the Law School can be found at https://www.law.gwu.edu/.

The Law Library supports the curricular and teaching requirements of the Law School, the research and publication needs of the law faculty, and the study and research needs of the law students; and provides to the scholarly community at large access to a research collection of material about the law and its history. Additional information about the Law Library can be found at https://www.law.gwu.edu/library .

Please note that initially the librarian in this position will be required to work at the university's Foggy Bottom campus in Washington, DC; the ability to work remotely in the future will be assessed and determined by the supervisor in accordance with Law School and University policies.

APPLICATION PROCEDURE: Please complete an online application, available at https://www.gwu.jobs/postings/103761 , to include uploading a resume and cover letter and providing contact information for three professional references. Review of applications will begin September 1, 2023, and continue until the position is filled. Only complete applications will be considered.

Employment offers are contingent on the satisfactory outcome of a standard background screening.

The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

Assistant Director for Resource Management Services

drupaladmin — Mon, 24 Jul 2023 19:18:53 +0000

Assistant Director for Resource Management Services drupaladmin Mon, 07/24/2023 - 15:18

Summary

The George Washington University Law Library seeks a qualified librarian for its Assistant Director for Resource Management Services position to begin as early as September 1, 2023. The librarian in this position oversees the Resource Management Services operations, which comprises Acquisitions & Continuing Resources, Cataloging & Metadata, and Library Management Systems (e.g., OCLC, ILS). Resource Management Services provides operational management of workflow processes for physical and electronic materials to ensure that library materials are easily accessible for faculty and student use when searched for in the library's integrated library system.

Description

Essential duties and responsibilities:

Supervises the Resource Management Services Division (comprising the following departments: Acquisitions & Continuing Resources, Cataloging & Metadata, and Library Management Systems), which includes coordinating workflow, training, and evaluation of staff, and oversight of personnel issues within the division
With the other assistant directors and under the supervision of the director, manages ongoing daily activities of the library
Coordinates with the director and other assistant directors in short- and long-range planning for the library, and takes a leading role in creating and implementing library guidelines and procedures
Acts in the stead of the director in his absence, either alone or in cooperation with the other assistant directors
Coordinates with other library departments in connection with Resource Management Services activities affecting those departments
Maintains oversight for the library's integrated system, and works with the library management systems librarian on priorities for technical support issues
Collaborates with librarians with responsibilities related to electronic resources to discuss and resolve problems, review updates, and enhancements affecting the library’s electronic resources
Participates in other university, law school, library activities and/or serves on professional association committees
Performs other duties as assigned

Qualifications

Minimum Qualifications:

Graduate degree in library or information science (e.g., MLS) from an ALA-accredited institution or completion of degree requirements by the time of appointment, and
A minimum of five years of post-graduate degree experience in resource management services with a broad knowledge of acquisitions and continuing resources, cataloging and/or metadata, and library management systems; strong managerial, problem-solving, project management, and communication and writing skills

Preferred Qualifications:

Leadership skills including ability to mentor and develop team members and to work effectively in a diverse workforce
Demonstrated broad vision, strategic thinking, collaborative decision-making, and coherent planning as a leader and manager in a rapidly changing environment
Supervisory experience in resource management services
Experience working with legal materials
Experience with OCLC and an integrated library system
Reading knowledge of one or more European languages
Demonstrated superior customer service skills
Demonstrated organizational and time management skills
Demonstrated attentiveness to detail
Demonstrated ability to work well independently and as part of a team

About

The Law Library supports the curricular and teaching requirements of the Law School, the research and publication needs of the law faculty, and the study and research needs of the law students; and provides to the scholarly community at large access to a research collection of material about the law and its history. Additional information about the Law Library can be found at https://www.law.gwu.edu/library .

APPLICATION PROCEDURE: Please complete an online application, available at https://www.gwu.jobs/postings/100096 , to include uploading a resume and cover letter and providing contact information for three professional references. Review of applications will begin August 17, 2023, and continue until the position is filled. Only complete applications will be considered.

Employment offers are contingent on the satisfactory outcome of a standard background screening.

The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.